apc has over 500,000 mystery shoppers across North America, and we have just recently expanded into South America.
We perform over 10,000 mystery shops per month and we work with many of the most recognized brands and organizations across the globe.
apc’s clients use the feedback you provide about your experiences with their products and services to help them pinpoint their strengths and weaknesses and improve their sales and service protocols.
“I would like to give the highest compliment to you and your company. I have worked for other shop companies and have not found them to be as effective and professional as apc. I find the scheduling to be done correctly and the rules very easy to follow. I also find the company representatives to be very professional and easy to talk to. Thank you for all your assistance and keep up the good job you are doing.”
Marilyn – Austin, TX
“I would just like to say that I have nothing but great things to say about your company. The guidelines and instructions are easy to understand and the support staff is personable and responds in a timely manner if there is a problem. I enjoy working for your company and hope I will be for a long time.”
Marci – Kings Park, NY
I can't thank you enough for your assistance. Such personal care of a mystery shopper is a very rare thing, in my experience. Perhaps apc has higher standards than most other mystery shopping organizations. Kudos.”
John
“I believe that the shopper support offered by apc is outstanding and as such, apc is one of few companies that I work with exclusively as a shopper simply because their staff is always available and willing to be of assistance.”
Ann Marie – Peckville, PA
“apc is a highly professional organization. I always feel that in my dealings with their representatives, I am being treated with respect and consideration. They seem to focus on the task at hand and try to find the most efficient way to accomplish it. I always come away feeling that my time is valued and my efforts appreciated.”
Peter – Providence, RI
“I am very pleased with the resolution of this issue. I do my shops for apc on the side as I’m a full-time consultant and view them as an offshoot to what I do professionally – observing, advising, and watching workflow processes. You guys have been great to work with and I appreciate you jumping on this. I feared that when I submitted this right before the shutdown of all our businesses this would have been lost in the pipeline and indeed appeared that it was. But I really appreciate this and will continue to work with you guys. Great team and please pass this on to Jayna and Janessa. Thank you.”
Shaun
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