Get Paid

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apc greatly values its partnership with our Independent Contractor Mystery Shoppers. All mystery shops that are submitted on time and in compliance with our clients’ needs are paid in accordance with our Shopper Pay Policy reviewed here. Please make sure to read this information as the answer to your question will likely be covered here.

In the rare event that you cannot find the answer to your question here, please submit a shopper support ticket as directed in the QUESTIONS/CONCERNS/ISSUES section. Phone calls and direct emails will not be answered or returned on these issues; only those submitted via our ticket system will be addressed.

If all shop requirements have been met as explained in the requirements and the Independent Contractor Agreement, you will be paid on the correct payment cycle. Should an evaluation form be missing, require additional details, or be in need of any further considerations, an apc team member will contact you via email or phone call to address the issue(s). The shop will not be considered complete and its record will not be submitted for payment until all issues have been resolved. Payment is made for the total fees of all shops completed in the respective time period as explained in the section on payment timing. Shoppers must keep their information up-to-date to ensure receipt of their payment.

Payments are released twice a month in two cycles.

The first cycle is between the 1st and the 15th of the month. Once you have completed a shop and submitted the report by the 15th, payment will be made on the 1st of the second month following your submission.

Shop date/report submitted: 1st – 15th of March

Payment made on: May 1st

The second cycle is between the 16th and 31st of the month. Once you have completed a shop and submitted the required report by the 31st payment will be made on the 15th of the second month following your submission.

Shop date/report submitted: 16th – 31st of March

Payment made on: May 15th

*The Paid Date that you will see in aNET will either be on the 1st or the 15th.

Remember that funds are sent by digital check to your email, which then provides the link to select how you would like your check disbursed.

If you elect to receive payment by mailed paper check, please allow 1 business day for processing and 1-5 business days for the check to arrive by mail service.

If you elect ACH, please allow 2 business days for processing.

Direct Deposit will become available at a later date.

If you would like to change your payment method, you can do so by creating an account with your email at https://checkbook.io or you can contact Checkbook.io Customer Support at the bottom, right-hand corner of the Checkbook.io website. You’ll be able to chat, send a secure email, including attachments, or give them a call. Checkbook.io’s hours are 8 am EST to 8 pm EST on weekdays. Or, you can browse their knowledge base to find the answers you are looking for.

You do not have to create an account with Checkbook.io. Once you receive your digital check by email, there will be a link that will direct you to a landing page where you will select how you would like to receive your funds.

Log on to your personal shop log in aNET and click on the down arrow on the far right side of each shop under the Expand/Collapse All column. If we have issued payment for your evaluation, it will say “Paid On:” and show a date directly above the shop fees. PLEASE NOTE: This date is not necessarily the date that you will receive the funds, as this will depend on postal delivery times for mailed checks and bank processing time for electronic payment. If the area above the shop fees is blank, then we are still processing your shop or your evaluation is not yet eligible for payment.

To sort your shops chronologically, open your Shop Log page. Make sure to select ANY under the Status/Job ID column to see ALL shops. Under the Shop/Due Date Column, click on the down arrow to turn it Red. Now all shops can be seen from newest to oldest.

apc and Checkbook.io are not affiliated in any way. Checkbook.io is a vendor hired by apc to pay you directly through whichever method of payment you have chosen. apc has no liability regarding payment issues stemming from Checkbook.io’s payment process, which relies solely on accurate data submitted and maintained in your shopper page on aNET. Should any issues arise with ACH payments, they should be directed to Checkbook.io ONLY.

By signing up for e-payments through Checkbook.io you agree to not hold apc responsible for ANY issues regarding failed e-payment delivery and will follow up with Checkbook.io for any problems that may arise. Should you have any questions regarding your e-payment, contact information for Checkbook.io Customer Support at the bottom, right-hand corner of the Checkbook.io website. You’ll be able to chat, send a secure email, including attachments, or give them a call. Checkbook.io’s hours are 8am EST to 8pm EST on weekdays. Or, you can browse their knowledge base to find the answers you are looking for.

apc complies with all IRS rules and regulations regarding Independent Contractors. All U.S.-based mystery shoppers must provide Social Security Numbers (SSN) or Employer or Tax ID (EIN/TIN) numbers as a part of your application process. Information received through our online portal aNET is encrypted and secured. If you do not yet have an EIN, contact the IRS and request an Employer ID number for your contract business and enter that number instead of your SSN. This is a simple process that can be completed by visiting the website www.irs.gov/businesses and clicking on Employer ID numbers, or by calling the IRS at 1-800-829-4933.

As required by law, for those shoppers earning more than $599 in a calendar year, apc will provide you with a 1099-Misc Income form for use in filing your taxes. Forms are mailed before 1/31 for work completed the previous year.

Do not contact your scheduler.

1. Review your own records and review your aNET account to ensure all documents for the shop were submitted and accepted.
2. Contact Checkbook.io if there is a question, concern or issue with payment that should have been received.
3.  If the issue continues, please submit a ticket by clicking here and completing the information in the form. Someone from athe Power will then contact you.
4. The fastest way to resolve a pay question is to submit a ticket if still unresolved by Checkbook.io. This allows for the first of any available staff members to research your concern and be in touch.